Meet Audrey
Audrey answers messages, books appointments, and follows up 24/7, so your team can focus on care.
Meet Audrey
Capabilities
From first message to booked visit, see how Audrey responds in the moments that matter most to your practice.
Answers and books outside business hours, 24/7. No missed patients overnight.
Handles reschedules instantly, with none of the front-desk back-and-forth.
Answers clinical questions using your protocols and the patient's chart.
Proactive follow-up that brings patients back and grows repeat revenue.
Patients
WELLNESS GROUP.
"Since implementing Audrey, our response time is just so much faster and we can get patient questions answered so much faster, and it's more convenient for the patient and for us overall."
"Audrey has changed how our front desk operates. Patient response time has dropped from hours to under a minute."
"The follow-up alone justified the investment. We're booking patients we used to lose to slow response."
"Audrey adapts instantly to feedback. Correct her once and she stays consistent, with no retraining cycle."
Why Audrey
Audrey responds to and follows up with patients automatically, so your team can focus on world-class care that drives revenue.
Audrey is trained on your treatments, pricing, and workflows. She uses real data from your systems to give patients accurate answers every time.
Audrey evaluates each situation, chooses the right approach (consultative, direct, or escalation) and reasons through the steps needed to achieve your clinical and business goals.
Audrey responds in under two minutes, 24/7, and guides patients toward booking. She captures the right details into their profile so patients never repeat themselves and your team is always prepared.
No coding or configuration required. Just describe the change you want, and Audrey updates how she responds, applying that learning across all future conversations.
“Welcome back, Sam! So glad you reached out. Dr. Lin has Thursday at 2 PM and Friday at 10 AM open for your follow-up. Which works best?”
Audrey communicates in your tone and brand voice, and uses your calendar, patient profiles, and conversation history to make every interaction personalized.
View all your instructions and see exactly how Audrey reasons through them. Simulate changes before they go live, and you control the outcome.
FAQ
Audrey is designed to sound conversational and aligned with your brand, not robotic. You can configure her to disclose she's an AI if your jurisdiction requires it.
Yes. Audrey is built with HIPAA compliance from the ground up. We sign a BAA with every healthcare customer.
Describe your tone in plain English and Audrey adapts. You can also provide example messages or feed in past conversations.
Audrey routes to your team with the full context: patient profile, question, and what she's already tried, so your team can take over in one click.
Yes. Open any conversation in your inbox and reply directly. Audrey will hand off and resume on your signal.
Yes. Audrey pulls from your patient profiles and conversation history before responding, so patients never have to repeat themselves.
Yes. Configure cadence and tone, and Audrey will reach out at the right time, every time.
Yes. Audrey integrates with your scheduling system to suggest available times and book directly into your calendar.
Yes, 24/7 by default. You decide which message types Audrey can handle independently vs. escalate.
Grow your practice with an AI employee patients actually like talking to.